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Frequently asked Questions


Is Cash on Delivery (COD) available?

Dear Valued Customer,

Cash on Delivery(COD) sirf ₹ 300/- tak maujood hai .Agar apka total amount 300 se zyada hai toh apko prepaid payment karna hoga.

Cash on Delivery (COD) is available for orders upto Rs 300. For amounts exceeding, kindly opt for prepaid payment. Thank you for your understanding.

How can I place an order?

To place an order , follow these steps:

1.Search and Select desired products
2.Click "Add to Cart" to place the product in your shopping cart.
3.Proceed to checkout, provide shipping and payment information, and confirm your order to complete the purchase.

Please check your mail for important order details and further updates.

What is your return policy?

At Alif Online Book Store, we accept returns for damaged items only. If you receive a damaged item, please contact our customer support within 2-3 days of receiving your order. To initiate the return process, you will need to provide proof of damage, such as clear photographs or videos. The buyer is responsible for bearing the shipping charges associated with returning the damaged item. The item must be in the same condition as when it was received, in its original packaging, and include all accessories. Our Return Policy does not apply to items that are not damaged, used, altered, or digital products.

What are your shipping details?

At Alif Online Book Store, we offer both domestic and international shipping. For domestic orders within India, please allow 6-7 business days for delivery. International orders may take approximately 10-15 business days. We work with reputable shipping carriers and provide tracking information for your convenience. Shipping charges are calculated based on the destination, package weight, and chosen shipping method. For international orders, customs duties and taxes may apply. For more information, please contact our customer support team.